1. Introduction

TechSid Marketing – تيك سید ("we," "us," or "our") is committed to ensuring that our website (www.techsidmktg.com) and services are accessible to all users, including individuals with disabilities.

We strive to create an inclusive and user-friendly experience in compliance with Canadian accessibility standards and Saudi Arabian accessibility regulations.


2. Scope

This policy applies to:

  • TechSid Marketing – Canada Franchise, following Accessibility for Ontarians with Disabilities Act (AODA) and Canadian Human Rights Act standards.

  • TechSid Marketing – Saudi Franchise, adhering to Saudi Arabia’s Disability Act and the Ministry of Human Resources and Social Development (HRSD) regulations.

It covers:

  • Our website and digital content.

  • Our marketing and sales materials.

  • Our customer communication and support channels.


3. Our Commitment to Accessibility

We are dedicated to:

  • Ensuring equal access to information and services for all users.

  • Designing our website and content with accessibility in mind.

  • Providing alternative communication channels for individuals with disabilities.

  • Regularly reviewing and improving our accessibility standards.


4. Website Accessibility Features

To ensure accessibility, www.techsidmktg.com includes the following features:

  • Text Alternatives:

    • Alt text for images, graphics, and buttons.

  • Keyboard Navigation:

    • Our website is navigable using keyboard controls.

  • Readable Fonts and Colors:

    • High-contrast color schemes and legible font sizes.

  • Screen Reader Compatibility:

    • Optimized for compatibility with screen readers and assistive technologies.

  • Adjustable Text Size:

    • Users can resize text without losing content or functionality.


5. Customer Support Accessibility

We offer accessible communication channels for customer support:

  • Email: info@techsidmktg.com

  • Phone Support:

    • Canada: +1 [Insert Phone Number]

    • Saudi Arabia: +966 [Insert Phone Number]

  • Alternative Formats:

    • Upon request, we provide accessible formats and communication supports.


6. Compliance with Accessibility Laws

We comply with the following regulations:

🇨🇦 Canada:

  • Accessibility for Ontarians with Disabilities Act (AODA).

  • Canadian Human Rights Act.

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA compliance.

🇸🇦 Saudi Arabia:

  • Saudi Disability Act.

  • Ministry of Human Resources and Social Development (HRSD) accessibility guidelines.

  • WCAG 2.1 standards for web accessibility.


7. Feedback and Continuous Improvement

We welcome feedback on accessibility to continuously improve our website and services.

  • If you encounter any accessibility barriers, please contact us:

    • 📧 Email: info@techsidmktg.com

    • 📍 Canada: TechSid Marketing – Canada

    • 📍 Saudi Arabia: TechSid Marketing – Saudi Arabia

  • We will address your concerns promptly and strive to make necessary adjustments.


8. Employee Training

Our team members receive training on accessibility best practices, including:

  • Inclusive communication strategies.

  • Using accessible marketing and sales tools.

  • Identifying and addressing accessibility barriers.


9. Accessible Marketing and Sales Materials

We ensure that all promotional materials and sales documents are:

  • Available in accessible formats (upon request).

  • Clear, easy to read, and compliant with accessibility standards.

  • Compatible with assistive technologies.


10. Policy Review and Updates

We regularly review and update this policy to reflect:

  • Changes in accessibility laws and regulations.

  • Technological advancements and best practices.

  • User feedback and accessibility improvements.


11. Contact Us

For questions or assistance regarding our Accessibility Policy, please contact:

📧 Email: info@techsidmktg.com
🌐 Website: www.techsidmktg.com